Release Date of this Privacy Policy: July 15, 2024
Effective Date of this Privacy Policy: July 15, 2024
Welcome to use Melodio (“us”, “we”, “our” or “Melodio”)! This Privacy Policy applies to Melodio mobile software applications (“APPs”), websites and related services (together the "Service") accessed via any platform or device that link to this Privacy Policy. We respect your right to privacy and highly value the protection of your Personal Data. This Privacy Policy explains how we collect, process, disclose and protect your Personal Data when you use the Service and how you can exercise your rights to Personal Data protection. By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, you may not access or use any of our Service. This Privacy Policy is incorporated into and is part of our Terms of Service. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from [Terms of Service].
Melodio has a diverse community of users in various ages. However, for users in the United States, Melodio is not directed to any minors under the age of 13. If we become aware that any Personal Data has been collected by us from a user under the age of 13, we will delete such Personal Data and terminate the user’s account. If you believe that we have collected Personal Data from a minor under the age of 13, please contact us by using the contact details provided in the “How to contact us” section below. For users in other regions, in order to protect the privacy and Personal Data of minors, we will obtain parental or legal guardian’s consent where the local laws in your country or region require before processing minors’ Personal Data. Please note, we will limit the types and scope of Personal Data collected from minors as much as possible and also limit the functions available to minors.
The scope of Personal Data we collect depends on the functions of the Service you use and how you use these functions. The purposes and types of Personal Data we collect are summarized in the below.
Registration and Login. If you choose to register for a Melodio account by email, we may need to collect your basic profile information, included but not limited to your user nickname, avatar, email and password. If you refuse to provide such Personal Data, you will not be able to complete the registration process and will not be able to access or use any of our Service. New users of Melodio may also log in through a third-party platform account (e.g., Apple or Google) (please refer to Section 1.C below for more information).
Voice Data. We may use your voice data via the recordings, audio files, videos you uploaded to create AI music output via Large Language Model (LLM) that can be utilized by other users. More specifically, this AI music output may contain your unique vocal characteristics, allowing others to listen, distribute and utilize.
Creating UGC and Sharing. When you post any user-generated content (“UGC”), e.g., upload audio reference (if any) and create your AI music work within Melodio, we may need to collect the UGC you post, the time you post, location data, recordings or unique voice samples, etc. depending on the specific function you use.
Contact. We may use the contact information provided by you (e.g., email address) to conduct user survey or to send you information about products and services that may be of interest to you. Where required by applicable laws and regulations, we will obtain your consent before sending you marketing messages. If you are not interested in such information, you may refuse at any time during the communication, for example, by clicking on the unsubscribe/refuse option or sending us a reply to opt-out.
Content Viewing. Any user can view publicly available UGC within Melodio and you do not need to register a Melodio account or login to view such UGC via our website. Whether you are viewing after login or as a visitor, we may collect your browsing history so that you can record and further explore the content you have viewed.
Input Message. When you use the music creating function, we may collect your text data and/or voice data from your uploaded audio refence (if any), depending on the specific method you use. We process your input data only for the music creation and security purposes, such as automatic screening illegal information about pornography, violence, or scams.
Payment and Transaction. When you use our top up or payment functions (if any, via Apple Pay, Google Pay) and initiate a payment request, we need to collect your user ID, country/region, payment currency, payment amount, payment time, payment method, order number and other information to complete the payment and transaction process via the Application Program Interface (API) supported by the third-party payment service providers.
Improving User Experience. To improve your user experience, we may automatically collect information about your language, clicks and actions, program progress (including login status, interaction information/status, etc.), application token, operating system, network information (e.g., IP address), device data (e.g., IMEI and other device identifiers), country/region, device model, screen resolution, geographic location, anonymous user identifier, etc., and analyze such data.
Maintaining Stability and Security. In order to maintain the stability and security of Melodio and your account, we will automatically collect data related to the operation of the mobile application and your online operations, such as data related to your login status, clicks and actions, user device data (e.g., IMEI and other device identifiers), operating system data, network information (e.g., IP address), etc. when you are using Melodio. ****Besides, we ****may also collect information on how the Service is accessed and used ("Usage Data") when you are using our website. In particular, Usage Information includes the following, which is created and automatically logged in our systems: (1) Log data. Information that your browser automatically sends whenever you visit the website (“Log Data”). Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with the Website, unique device identifiers, and other diagnostic data; (2)Cookies. Cookies and similar tracking technologies allow Melodio to access or store information about you, your settings or your device. They are mainly used to ensure Melodio expected functionality. As a rule, cookies do not contain any information that could identify you directly. They do, however, make it possible to offer you a more personalized user experience. If you do not accept these cookies, you may not be able to use all functions of Melodio. For example, we use first-party cookies to save your login information for future logins to our Service. Such cookies are strictly necessary for the normal operation of Melodio.
Third-Party Login. To make it easier to use Melodio, you may also choose to register and login within Melodio through your account on a third-party platform (e.g., Google, Twitter, Discord, Meta). In such cases, we may collect your nickname, avatar, third-party account email and Open ID, birthday/age, gender, location, and by logging in through these third-party accounts, you are consenting to the third-party providing us with the Personal Data concerned.
If you provide us with any Personal Data of any data subjects other than yourself, please bring this Privacy Policy to their attention. You hereby acknowledge that you have obtained their consent or completed other formality as required by other lawful bases for the Personal Data processing in lieu of consent before providing such Personal Data to us. By submitting such information to us, you represent to us that you are entitled to provide, and we are entitled to process the relevant Personal Data for the purposes as stated in the Privacy Policy.